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Authentic Chinese Herbal Medicine since 1969
Plum Flower® Herbal Teas

Return Policy

Return Policy

Limited Warranty and Limited Liability

Customer agrees to inspect all products and packaging immediately upon receipt. Mayway agrees that it will replace all defective products, when the defects are reported to it within fifteen calendar days of receipt of the product by customer. The foregoing warranty is in lieu of all other warranties, express or implied, including, but not limit to, implied warranties of merchantability and fitness for a particular purpose. Mayway’s liability under the foregoing warranty shall not exceed the purchase price of the goods, or at the election of Mayway. The replacement of the goods. In no event shall Mayway be responsible for incidental, consequential or special damages.

Return of Non–Defective Goods

Except for the goods returned pursuant to the Limited Warranty in the above paragraph Limited Warranty and Limited Liability, no returns will be accepted without Mayway’s prior authorization, and which returns are subject to a 20% restocking fee. No returns or exchanges are accepted after 30 days.

Please call us at: (510) 208-3113 or toll free 1-800-2MAYWAY (262-9929) or contact us at: customerservice@mayway.com