Plum trees at Mayway Oakland headquarters

Website Maintenance Info

On Friday, January 23, 2015 beginning at 7pm PST, the website will be offline for maintenance. We are aware that our customers have been experiencing processing delays when adding prescriptions and items to their shopping carts. The changes we are implementing are part of a long-term strategy to improve your shopping experience.

This change does require that we close all user "sessions" which means that all items in shopping carts will be erased. Your prescriptions, address lists, and Favorites that you have previously saved will not be impacted by this update.

In preparation for this change, we encourage you to do one of the following if you have items in your cart that you do not wish to lose:

  1. Complete any pending orders that are currently in your shopping cart.
  2. Add any non-prescription products to your Favorites so you can easily add them back to your cart at a later date.
  3. Take a screenshot of your cart or print off a copy of your cart for future reference so you can add your items at a later date.
  4. Do nothing - but please be aware that your items will be erased.

We anticipate our website to be offline for a very short period of time. If you require any assistance with completing your orders, please contact our sales department at 800-262-9929 or and someone would be happy to assist you.

Thank you for being an excellent customer while we continue with our improvements!

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