General Questions

Can anyone order herbs and formulas from you?
Mayway only sells its products to health care practitioners, health related businesses and students of traditional Chinese medicine.
If I can't order herbs from you directly, where can I order them?
How can I find out what a product is for?
By law, we cannot make claims about our products. Please check with your practitioner or retailer for more information. There are also books about Chinese medicine in libraries and many health foods stores that may have the information you need.
Are your capsules vegetarian?
Yes all of the capsules used in our products are vegetarian.
Are your veggie caps gluten free?
Yes, the hypromellose used in our veggie caps is sourced from southern pine.
My product is past its Best by Date (BBD) – can I still use it?
We do not recommend using a product after the Best by Date.
Why don’t your whole herbs have a Best by Date?
A Best by Date is indicative of the shelf life of a product. The shelf life is the length of time that herbal products are given before they are considered unsuitable for sale, use, or consumption. The stability of a product is dependent upon a host of factors: the product form; the nature of the individual ingredients and their rates of oxidation; the packaging and storage conditions, etc.
What does GMP stand for?
GMP stands for Good Manufacturing Practices.
Can children take your herbal products?
Many of our products can be taken safely by children. It is always the best practice to check with a licensed health care practitioner before giving one of our products to a child.
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