Product Questions

As a Practitioner, can I include product claims on my Prescription labels?
Under the Dietary Supplement Health Education Act of 1994 (DSHEA) dietary supplements must not contain any information in the labeling or marketing of the product that makes health claims. Mayway complies to DSHEA regulations so you will notice that our website, labels and marketing materials do not have any health claims.
If an herb has a higher grade (example: Shan Yao#1), does that mean it is of a higher quality, or just a different size or cut?
Higher grades are almost always a larger cut coming from a more mature plant. This usually means that the cut is also of better quality.
Why do some herbs look radically different from what I have been getting in the past from Mayway and/or other suppliers?
Although in some cases it may be due to proprietary Plum Flower® cutting and processing methods (see question below), most likely it is due to the herb being of a different species.
Why are some Plum Flower® Premier Quality Herbs drier than other brands?
Plum Flower® Premier Quality Herbs are processed using proprietary methods that allow us to avoid the prevalent use of sulfur dioxide fumigation, a preservative also used to artificially “enhance” the appearance of herbs.
Do you have organic herbs?
We now carry Plum Flower brand Certified Organic herbs (when available).
What herbs are not for sale?
There are a number of reasons why certain herbs may not be available. Please see this comprehensive article on herbs that are restricted along with the reasons for these restrictions: Restricted Herbs and Resource List
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